We want you and your little one to be completely happy. If you are not satisfied with your purchase, we are here to help.
- Return Eligibility: You may request a return or exchange within 7 days of delivery. Items must be in their original, unwashed, and unworn condition, with all tags and original packaging intact.
- Damaged or Incorrect Items: If you receive an item that is damaged or incorrect, please notify us within 48 hours of delivery with photographic proof. We will arrange for a replacement or a full refund.
- Process: Contact our support team with your order number. Once our team verifies the condition of the returned item, we will guide you through the next steps.
- Refunds: Approved refunds are processed within 10-15 working days via your original payment method (Bank Transfer, EasyPaisa, or Store Credit).
- Non-Returnable Items: For hygiene reasons, items that have been washed, worn, or have had tags removed cannot be returned.